Are you maximizing customer convenience and ancillary revenues?
SNA Phone Payment Systems allows you to accomplish both of these things, and it very likely is already integrated with your self storage software!
What is SNA Phone Payment Systems? How does it Work?
- It provides a dedicated toll free phone number for each of your storage facilities that allows tenants to pay their monthly charges over the phone using a credit card 24 hours a day
- The system is completely automated and requires no action or interaction by the Property Manager
- It is fully integrated with your self storage software*
- It allows the tenant to call to pay their bill using their gate code and then audibly provides them their balance
- It allows them to type in their credit card info 24 hours a day to process a payment and the payment is processed using your existing credit card processor, and best of all it updates your software immediately
- It allows you to add a “convenience fee” for the charge allowing you to generate a new ancillary source of revenue for those customers who choose to use this new technology. The convenience fee is automatically added at the time of payment
- It adds the “convenience fee” to their total balance and clarifies what they will be charged
What are the Benefits to your Storage Business?
- Allows managers to focus on selling new units and managing their property instead of processing dozens of phone payments monthly
- Tenants can pay 24/7 without paying over the internet, especially helpful to those who do not pay bills online or are afraid of paying over the internet
- Allows you to generate a small amount of convenience fee ancillary income at each property
- Take steps to become more PCI compliant, take the risk of credit card fraud and skimming out of the hands of your managers taking payments over the phone
Signup is simple, integration with your self storage software takes less than 10 minutes, and the system has no net cost to your business as long as at least 9 phone payments are made each month.** Contact a representative at Storage Network Advantage today to learn more and enroll your properties in this 21st century solution.
Example: If you enroll 5 locations, each of which have 30 tenants per month pay through the SNA Phone Payment System with a convenience fee of $5.95 per month your annual cost for SNA Payment Processing Systems is not only $0.00, you generate revenue. Each location would NET $720.60 per year in convenience fees, for a total at all 5 locations of over $3,600 in added fee revenues all for providing a convenience to the customer.
*SNA Phone Payment Systems is currently integrated with Centershift and Sitelink. A software must be web based in order for us to provide integration. If your software is not listed above contact them and ask them to contact SNA to discuss integration today.
**Example assumes a $5.95 per month convenience fee is being added to each phone payment. Higher or lower convenience fees will reduce or increase the number of payments needed to cover the total cost of this system. Convenience fee can be changed by operator two times every twelve months.